Going live : starting & running a virtual reference service
Coffman, Steve2003
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Place reservation for Going live : starting & running a virtual reference serviceAn overview of the process and ramifications of starting and running an online library reference service. Using checklists, it covers the basics of designing, implementing, operating and marketing a virtual reference service, including a study of the costs and a look into the future.
Main title:
Going live : starting & running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.
Imprint:
Chicago, [Ill.] : American Library Association, 2003.
Collation:
viii, 182 p. : ill. ; 23 cm.
Notes:
Includes index.Bibliography: p. 157-176.
ISBN:
9780838908501 (pbk)
Dewey class:
025.524025.52
LC class:
Z711.45
Language:
English
Subject:
BRN:
1056192
Find it!
Total copies: 1
Available: 1
Place reservation for Going live : starting & running a virtual reference service