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Planning for results : a public library transformation process

Himmel, Ethel E. (Ethel Eileen), 1943-1998
Books, Manuscripts
A results-driven programme which empowers public librarians to meet community needs and to develop strategies to anticipate future demands. This guidebook explains each step of the planning process, and it incorporates 13 service responses and guidelines for developing customized responses.
Main title:
Planning for results : a public library transformation process / Ethel Himmel, William James Wilson, with the ReVision Committee of the Public Library Association. The guidebook.
Imprint:
Chicago ; London : American Library Association,. 1998.
Collation:
ix,126p : ill ; 28cm.
Notes:
Includes index.
ISBN:
0838934889 (pbk)
Dewey class:
025.197473027.4
Language:
English
Added title:
BRN:
1058606
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